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Wednesday, May 16, 2012

I recently attended a seminar that Patrick Lencioni spoke at, and if you are not familiar with Pat, his company consults with all types of companies regarding teamwork and developing successful organizations.  He had numerous great ideas, but I thought his ability to communicate dysfunctions in a company that hinders teamwork and team building were quite good-maybe you will recognize some of them from your company.
1) Absence of Trust-trust needs to be not only between employer and employee, but viceversa as well.  At all levels of the company people must be able to feel free to ask for help, admit they are not sure of what they are doing, or just be able to speak freely. A leader also needs to show vulnerability to his employees.
2) Fear of conflict-too many times people just nod their heads in meetings or collaborations as they are afraid to question something or feel they will be taking up too much of the bosses time. Leaders need to demand input.
3) Avoidance of accountability-this is mostly on the bosses.  Too many times a leader feels they do not have the time to handle behavorial problems but they can undermine a team's whole efforts.
4) Achieving commitment-If you are not completely satisfied that everyone on your team has bought into the plan, it's not going to have a successful result.
5) Focusing on results-employees have to be trained to realize that is ultimately the teams success that matters-not individuals.  If they cannot, you might have the wrong people on your team.

Space does not permit the real flushing out of these ideas but I highly recommend you get Pat's book on the matter.  Pat additionally talks about building healthy and smart companies by creating a moral atmosphere that is consistemtly fair through hiring, firing, meetings, etc..You must build a cohesive leadership team, retain key employees, and overcommunicate your organization's goals.

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